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ALL BETS ARE OFF! — A pathway to an unusual customer journey in an unusual time.  by Yuen H Lee, EVP Augmentum, Inc. – April 10, 2020 The Lunar New Year for Chinese around the world officially began on January 25, 2020 (the year of the Rat).  The Spring Festival, as it is often referred to, has many time-honored traditions. In China, people light firecrackers, wear red clothing and exchange red… Read More »ALL BETS ARE OFF