Augmentum offers manual testing services to our customers in the following areas: system/integration/functionality/feature testing; use case/scenario based end-user testing; acceptance testing; sanity testing; validation and verification testing.

Our manual testing process is mature and full-featured. Augmentum will create test cases and review existing test cases for retrofit and update, as well as analyze the gap between what is being tested, what has been implemented, and what is required. We manage test cases with a disciplined approach including feature test coverage matrix.

During test case execution, we pay attention to the details of bug recording, bug reporting, bug tracking, and bug management. We define, collect, and analyze metrics to understand the effectiveness of our teams' bug finding and the relevant bug categories. We perform bug lifecycle analysis to highlight reopened bugs, bug age and phase in which bugs were found. Finally, at the end of every QA cycle we perform a postmortem to identify any critical bugs missed during testing or any mislabeled bugs (wrong categorization, severity, priority), and to develop input to our continuous improvement process.